FAQ | ileahub.com

Häufig gestellte Fragen

Can I purchase individual days or tickets to the evening events only?
The conference package includes two full days of conference sessions, the ILEA Annual General Meeting, Welcome Reception, Dine Around (though attendees pay for dinner on their own), After Parties, Esprit Awards. The only event that you can purchase separately/additional tickets to is the Esprit Awards – and there are individual and table options.

Do I need to be an ILEA member to attend?
No, anyone can attend I-24. If you are not yet a member, you can take advantage of the bundle pricing – which includes an ILEA membership.

Do I need to sign up to attend chapter leadership training?
Yes, chapter leadership training takes place on Monday, August 12. It is open to all chapter board members and attendees must register in advance.

What is the cancellation policy?
ILEA understands life happens and plans may have to change, therefore you may cancel your registration and receive a refund of monies paid, less a $150 cancellation fee until July 8, 2024. After that date, no cancellations with refund will be accepted. You may transfer your registration to another attendee, without charge or penalty, until August 9, 2024. After August 9, 2024, no transfers or substitutions are allowed without express written authorization of the ILEA President or Executive Director.

What are the hotel rates?
The host hotel is the Westin Seattle and the rate is $269++.

What if I want to come early or stay later?
The room block is available from August 10-15. Learn more here.

When does the room block close?
July 19.

Are there any discounts on air?
Yes, Alaska Airlines, the hometown airline, is offering 5% off flights. We recommend making your flight arrangements early on as traveling to Seattle in August is the most peak time of year. Refer to code: ECMK538. To use your Discount Code, go online to alaskaair.com and input the Discount Code when searching for flights. The discount will be applied to any flights traveling to/from Seattle for the conference between August 8-22, 2024. *Cannot be combined with any other companion or promotional fares.  

What if I need accommodations?
ILEA is committed to making our events accessible to everyone. If you require an accommodation or service to fully participate, please let us know during the registration process or reach out to us at info@ileahub.com as it is our desire to make this event inclusive for all.

What meals will be included in the conference registration?
Mon: Dinner at the Welcome Reception.
Tues: Lunch, snacks (Dinner is organized by the conference committee via the Dine Around by paid for individually).
Wed: Lunch, snacks, Dinner at the Esprit Awards.

Will dietary needs/preferences be accommodated?
Our team is working to ensure that all attendees have a inclusive experience. During the registration process you can notate your dietary needs and preferences.

Where can I find information about becoming a conference sponsor?
Here.

What is the SEARCH Foundation? How can I donate?
The SEARCH Foundation was formed in 1997 and exists to assist special event, meetings, and catering professionals faced with a life threatening illness or catastrophic occurrence. The Special Event Assistance, Relief + Crisis Help Foundation is for event pros, by event pros. The foundation has helped in over 250 cases and distributed over $1M in relief funds. A portion of your conference package registration ($33) will be donated to the SEARCH Foundation. On Tuesday, August 13 the SEARCH Foundation will be the fundraising at the official After Party event.

What should I wear to the conference?
For the conference portion you are welcome to wear business/casual, whatever is most comfortable. We’ll be publishing info when we get closer to the conference on the evening activities and themes.

What will the weather be like in Seattle?
August is the prime time to visit the Pacific Northwest and temperatures are typically between 75-85 degrees.

Is this a safe space?
As a participant, attendee, speaker, sponsor, or staff member of our conference, you are expected to adhere to this Code of Conduct to ensure a safe, respectful and inclusive environment for all.

Respect: Treat all attendees, speakers, sponsors, exhibitors, and staff with respect and consideration, regardless of their race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic.
Harassment: Harassment in any form, including but not limited to verbal, physical, sexual, or emotional harassment, will not be tolerated. This includes unwelcome comments, gestures, jokes, or advances. If you feel harassed or witness harassment, please report it to conference staff immediately.
Inclusivity: Strive to create an inclusive environment where everyone feels welcome and valued. Avoid language or behavior that excludes or marginalizes individuals or groups.

Professionalism: Conduct yourself in a professional manner at all times. This includes refraining from disruptive behavior, excessive drinking, or any other behavior that may detract from the conference experience of others.
Privacy: Respect the privacy of others. Do not photograph, record, or share personal information about attendees, speakers, sponsors, or exhibitors without their consent.
Compliance: Adhere to all conference policies, rules, and instructions provided by conference staff. Failure to comply may result in expulsion from the conference without refund.
Safety: Ensure the safety and well-being of yourself and others. Report any safety concerns or emergencies to conference staff immediately.
Intellectual Property: Respect the intellectual property rights of others. Do not reproduce, distribute, or use copyrighted materials without permission.
Feedback: Provide constructive feedback and engage in respectful dialogue with fellow attendees, speakers, sponsors, and staff. Criticism should be directed at ideas and content, not individuals.
Zero Tolerance: We reserve the right to take appropriate action, including expulsion from the conference, against anyone who violates this Code of Conduct.

Wichtige Informationen

Informationen zu unserer Foto-/Videofreigabe, Datenschutzrichtlinie, Stornierungsbedingungen und dem Verhaltenskodex für Konferenzen.

Wenn Sie Fragen oder Bedenken haben, wenden Sie sich bitte an info@ileahub.com

Photo / Video Release:

Attending the ILEA Conference means you consent to being photographed, filmed and/or recorded. Your appearance, voice and name may be used indefinitely by ILEA for any purpose, including on websites, social media, news and advertising. By attending, you release all claims related to the use of your recorded media, waive rights to inspect or approve recordings, and forgo claims for privacy, publicity rights, defamation, copyright infringement, or fees from such use. By checking this box, I acknowledge that I have read and agree to the terms in the photo and video release. (BOX)

Terms + Conditions:

By registering for the conference, you agree to abide by these Terms & Conditions. Full payment of the registration fee is required to secure your place at the conference. Payment must be made in US Dollars. The conference organizers reserve the right to make changes to the program, including speakers, sessions, and timings, without prior notice. The conference organizers accept no liability for any loss, injury, or damage to persons or property during the conference. All attendees are expected to adhere to the conference's Code of Conduct. Any violation may result in expulsion from the conference without refund. Recording of conference sessions, including audio, video, and photography, may be prohibited or restricted without prior consent from the conference organizers. The conference organizers shall not be liable for any failure or delay in performance arising from causes beyond their reasonable control. These Terms & Conditions shall be governed by and construed in accordance with the laws of Virginia. If any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The conference organizers reserve the right to amend these Terms & Conditions at any time without notice. Attendees are advised to review the Terms & Conditions posted on the conference webpage periodically for any changes.

Privacy Policy:
ILEA may collect personal information such as name, email address, phone number, and affiliation during the registration process. The information collected will be used for conference-related purposes only, including registration, communication, and administration. We may share your information with third-party service providers who assist us in organizing and managing the conference. These service providers are obligated to maintain the confidentiality and security of your information. We may use your contact information to send you promotional materials related to future conferences or events. You may opt out of receiving such communications at any time. We take reasonable measures to protect the security of your personal information and prevent unauthorized access or disclosure. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request access to, correction, or deletion of your personal information by contacting us. ILEA may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. If you have any questions or concerns about this Privacy Policy, please contact us at info@ileahub.com.

Cancellation Policy:
ILEA understands life happens and plans may have to change, therefore you may cancel your registration and receive a refund of monies paid, less a $150 cancellation fee until July 8, 2024. After that date, no cancellations with refund will be accepted. You may transfer your registration to another attendee, without charge or penalty, until August 9, 2024. After August 9, 2024, no transfers or substitutions are allowed without express written authorization of the ILEA President or Executive Director.

Conference Code of Conduct:
As a participant, attendee, speaker, sponsor, or staff member of our conference, you are expected to adhere to this Code of Conduct to ensure a safe, respectful, and inclusive environment for all.

Respect: Treat all attendees, speakers, sponsors, exhibitors, and staff with respect and consideration, regardless of their race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic.
Harassment: Harassment in any form, including but not limited to verbal, physical, sexual, or emotional harassment, will not be tolerated. This includes unwelcome comments, gestures, jokes, or advances. If you feel harassed or witness harassment, please report it to conference staff immediately.
Inclusivity: Strive to create an inclusive environment where everyone feels welcome and valued. Avoid language or behavior that excludes or marginalizes individuals or groups.
Professionalism: Conduct yourself in a professional manner at all times. This includes refraining from disruptive behavior, excessive drinking, or any other behavior that may detract from the conference experience of others.
Privacy: Respect the privacy of others. Do not photograph, record, or share personal information about attendees, speakers, sponsors, or exhibitors without their consent.
Compliance: Adhere to all conference policies, rules, and instructions provided by conference staff. Failure to comply may result in expulsion from the conference without refund.
Safety: Ensure the safety and well-being of yourself and others. Report any safety concerns or emergencies to conference staff immediately.
Intellectual Property: Respect the intellectual property rights of others. Do not reproduce, distribute, or use copyrighted materials without permission.
Feedback: Provide constructive feedback and engage in respectful dialogue with fellow attendees, speakers, sponsors, and staff. Criticism should be directed at ideas and content, not individuals.
Zero Tolerance: The conference organizers reserve the right to take appropriate action, including expulsion from the conference, against anyone who violates this Code of Conduct.
By attending the conference, you agree to abide by this Code of Conduct and understand that failure to do so may result in consequences, including expulsion from the event without refund. Thank you for helping us create a positive and inclusive conference experience for all participants.